If you are thinking about making the switch to VoIP, you’re probably wondering how to install a VoIP telephone system for your business. Every customer call is important, and you want to make sure that you don’t experience any downtime during the installation process. We’ll discuss how to set up your VoIP telephone system, and provide helpful tips for making the most of the features available to you.
One of the reasons that VoIP telephone systems are so popular today is that they are very easy to set up. We’ll show you how to install a VoIP telephone system for your business, and help you make the most of the available features, including call recording, call monitoring, advanced call routing, and more.
Evaluate your Network Capacity
Before you start thinking about how to install a VoIP telephone system for your business, you’ll want to take a moment to evaluate your network capacity. Since VoIP runs over the Internet, you need to make sure that your network can handle the increase in data, and that you have the proper LAN setup for your new system.
If you’re not sure if your network can handle a VoIP phone system, talk to your Internet provider. They should be able to give you a clear idea of your current system’s capabilities.
Choose a VoIP Provider
Once you’ve determined that your network can handle the additional data, it’s time to start thinking about which VoIP provider you want to use. There are many VoIP providers, and each one offers different features, options, and service plans. Take the time to do some serious research to find the right provider and plan for your business.
In your search for the right VoIP provider, you’ll want to keep the following questions in mind:
- What do I use my current phone system for?
- Do my employees need to make a lot of international calls?
- Am I looking to expand and grow my business quickly?
- How many employees will need to use VoIP at my business?
- Does my business already have a telephone system? If so, how can I make a smooth transition?
These questions will help you determine what features and functionality you need in a VoIP telephone system and make the best choice for your business.
Install Your VoIP Telephone System
Since VoIP runs over the Internet, there is little to no setup needed. However, you may need to purchase additional equipment or technology that is compatible with your new VoIP telephone system.
If you choose to use your old office phones, you’ll need to make sure that they are configured correctly. You may even want to consider purchasing an ATA (analog telephone adapter) for each phone, which will help the device communicate with the VoIP service.
Since some VoIP features are not accessible through traditional office phones, you might want to consider upgrading to an IP phone or a softphone, both of which are made to work on VoIP.
Customize Your Business Phone System
Although your VoIP provider will be doing most of the heavy lifting associated with installation, you will need to take an active role in the customization of your VoIP telephone system. Many VoIP services will provide you with the tools to handle end-user settings that are important to your business, such as the interactive voice response (IVR) or advanced call routing.
If you have questions about the configuration of these features, contact your VoIP provider. They’ll be able to walk you through the process and provide you with helpful materials for getting started with your new business telephone system.
Train Employees on the VoIP System
In order to make the most of your new VoIP telephone system and the features that you’ve customized, you’ll want to make sure that your employees get some hands-on training. Set aside some time to walk everyone through the new system, and make sure that they understand how it works.